Q-CRM Service Ticket Management

A complete system for performing activity management on the mobile platform. Service personnel can view/update/submit their service tasks from the field.

This solution helps field personnel download their tickets, update the ticket, take photographs and attach to the ticket, fill out an optional questionnaire and accept an electronic signature for the ticket before uploading. If tickets are geocoded, they can be displayed on a map together with driving directions to each location.

The application can function in online or offline modes. This solution can be customized to a broad spectrum of field service domains.