Empower Your Business with 360-Degree Application Visibility Leveraging Quinnox’s Next-Gen AMS Platform
Discover from ISG briefing note on how Quinnox’s all-in-one AMS platform driven by AI/ML accelerates scalability, ensuring swift time-to-market and enhanced overall efficiency
In today’s rapidly evolving and competitive world, businesses can no longer rely on the siloed approach of traditional AMS (Application Management Services) with data that fails to give complete information. While this approach helped reduce downtime and optimize support, it could not provide valuable insights for companies to make informed decisions. As a result, organizations need cutting-edge technologies that drive efficiency, enhance customer experiences, and pave the way for continuous improvement in the ever-evolving digital landscape.
In a recent briefing note published by Information Services Group (ISG), one of the leading global technology research and advisory firm suggested that organizations require holistic AIOps (Artificial Intelligence for IT Operations) and MLOps (Machine Learning Operations) based solutions for 360-degree visibility into application performance and automated support capabilities that can help business better optimize services, thereby leading to cost optimization and increased operational efficiency.
The briefing note, titled “Re-imagining BizOps using Qinfinite: Quinnox’s Next-Generation AMS Platform,” describes how Quinnox’s Qinfinite, an AI-enabled IT operations platform, can provide an end-to-end view for business teams as well as operations teams with real-time insights into performance issues to help businesses address them quickly and efficiently. The platform can auto-discover applications on enterprises’ IT landscape hosted on any environment, whether on-premises, cloud, or hybrid. The platform is powered with AI and can provide complete monitoring and detection of services within the applications to deliver actionable insights for the users.
The author, ISG Senior Lead Analyst Akhila Harinarayan, stated in the note that
“Qinfinite is a platform driven by AI/ML to manage and optimize IT Operations with end-to-end monitoring, predicting and preventing incidents, intelligent automation, and insightful analytics. While the traditional AMS platforms focus mostly on the IT layer to monitor and maintain the IT systems, Qinfinite automatically discovers/assesses the IT systems and builds this intelligence into the business processes of the firm to provide a view to the user. Hence, this is a one-stop shop for a complete IT view, operations view, and business view for the users across the enterprise.”
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Key Takeaways:
- In today’s competitive world, for enterprises focusing on growth, speed is the new mantra for market expansion.
- Firms require holistic AI/ML-based solutions to grow and fast-track services at a speed.
- Enterprises seeking growth acceleration can benefit from Quinnox’s AI/ML-driven Qinfinite platform tailored for Application Management Services (AMS).
- Qinfinite is best positioned to manage enterprises’ IT landscape and expectations across AMS services, leading to:
- 60% reduction in the AMS cost and improved customer satisfaction
- up to 80% reduction in Mean Time to Repair (MTTR)
- 70% improvement in operational efficiency.