Quinnox’s performance testing helps reduce the merchandise delivery turnaround time
One of the key challenges that our customer faced was high latency in data intensive design.
Read moreAchieve Agile Automation and Quality Assurance for Complex Banking Operations using Qyrus
Monument Bank Limited, a UK-based neo bank, recognised the need to augment its existing Quality Engineering team with a testing partner who could speed up the testing cycle time and automate its testing procedures to increase its commercial success. Monument understood that this would call for a culture change, building on its agile software development methodology, as the need of the hour to enable a successful digital transformation journey.
Quinnox helped Monument deliver complex cross-product customer journeys with our automated proprietary Qyrus platform via client onboarding, account opening, transactions, lending origination, and client servicing journeys which resulted in successful business outcomes:
Through its collaboration with Quinnox, Monument could transform its culture and embraced automated end-to-end testing as part of its agile software delivery. Monument no longer relied on manual testing for complex test scenarios that spread across pan mobile, Web and API components. Furthermore, Qyrus’s automation capabilities helped Monument shorten testing cycles and boost output, helping the company execute its expansion plans successfully. As a result of collaborative efforts in 2023, Monument could switch from its previous release cycle of every three to four months to a monthly release cadence.
Monument found itself trapped in a never-ending cycle of time-consuming and expensive defect fixing. Their testing procedures involved lengthy testing cycles and manual-intensive processes, causing delays and draining resources. Monument then partnered with Quinnox and worked towards revamping its testing process for delivering high-quality software leveraging its leading-edge test automation platform Qyrus.
Monument had always prided itself on striking a balance between business-as-usual activities and supporting testing for major releases. However, as the client base grew and new features flooded in, their testers found themselves drowning in a sea of test scenarios. Regression testing took ages, and testing new features became an uphill battle, resulting in frustrating delays in product deliveries. But with the help of our game-changing test automation platform, Monument was ready to streamline their processes, eliminate bottlenecks, and deliver high-quality software faster than ever before.
Quinnox helped Monument achieve many other business benefits as listed below:
Led by a team of highly experienced UK business analysts, who were further supported by diverse virtual teams, Quinnox quickly analyzed existing test and release processes, business expectations, and challenges faced by Monument. The team then conducted workshops with business leaders and development and platform teams to drive product refinements and priorities integral parts of each release with clear delivery accountability. The joint team of Monument-Quinnox experts established clear release success criteria mapped to the product backlog and sprint backlog to incrementally achieve key business objectives, focusing on excelling client experience.
Within 6 months, while delivering cultural transformation for Monument, the team also set up well-defined practices, efficient business process-driven release cycles, with release performance aligned to benefit realization. Quinnox enabled “shift-left” journey with test-driven development measured in accordance with defect removal efficiency.
Quinnox’s innovative Qyrus platform made it possible for Monument testers to use end-to-end automated test scripts in various test settings, facilitating the deployment of process management. With the help of the Qyrus mobile device farm for iOS and Android, Monument could carry out functional and regression testing for new feature releases on real physical devices.
Qyrus is an on-demand AI-powered SaaS automated software testing platform that deploys machine learning algorithms, an intuitive user experience, and a collaborative codeless approach to make testing better, faster, and more efficient. Its features include:
Qyrus’ codeless software testing platform enabled more effective collaboration across product, development and testing teams for Monument which helped reduce time to market and improve product quality.
Furthermore, the Qyrus platform helped Monument achieve comprehensive quality assurance and control for product release, early defect detection, and design improvements. The successful collaboration between Monument and Quinnox emphasized on the importance of innovation and technology in the banking sector, ensuring clients acquire cutting-edge services and products for a seamless experience.
CUSTOMER TESTIMONIAL
“The Quinnox team and the Qyrus platform have been a great addition to Monument’s product delivery capabilities. Within a few months, we have been able to create a comprehensive test suite of complex end-to-end test scenarios spanning multiple platforms and channels. The Quinnox team has helped us embed the Qyrus solution, and the supporting processes around it, into our agile delivery methodology.”
Sudip Dasgupta, CTO, Monument Bank
Monument is the first neo-bank to be launched in the UK specifically to meet the unfulfilled demands of mass affluent clients – approximately 7 million professionals, entrepreneurs, property investors, and others – who needed a bank to help them save and grow their wealth (which is estimated at c.£6 trillion). Monument is uniquely focused on the needs of the mass-affluent clients and has always focused on delivering exceptional customer service.
One of the key challenges that our customer faced was high latency in data intensive design.
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