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Home > The State of AIOps 2024 and the Emergence of iAM

The State of AIOps 2024 and the Emergence of iAM

Among IT organizations that have implemented AIOps and a proactive approach to monitoring report a 15-45% reduction in high priority incidents, 70-90% reduction in incident investigation time, and a 10-15% faster time to market for new applications.

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The complexity of modern IT environments, driven by rapid digital transformation, is placing unprecedented demands on application management teams. Traditional approaches are increasingly inadequate, unable to keep up with the fast-paced evolution of technology. Enter AIOps—a game-changing solution designed to address these challenges. By harnessing intelligent automation and data-driven insights, AIOps promises to optimize application performance and streamline IT operations.

Benefits of AIOps

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Up to 95%

reduction in alert noise – AIOps allows IT teams to pinpoint potential problems before they snowball into major outages

Up to 50%

Organizations are seeing significant IT budget savings, up to 50%, thanks to AIOps

35 - 45%

Expect a productivity improvement of 35-45% as AIOps streamlines tasks

20 - 40%

organizations using AIOps solutions experienced a reduction in unplanned downtime.

20%

Organizations that leverage AIOps can achieve up to 20%  improvement in IT productivity.

Unleash the Power of Qyrus

Features Designed for Seamless Testing in Banking & Financial Services Industry!

Qyrus revolutionizes the banking and financial services industry by streamlining and enhancing the testing processes critical to maintaining operational excellence and customer satisfaction. With its AI-powered test automation capabilities, Qyrus empowers the banking and financial services industry across a spectrum of scenarios:

Automates testing for savings accounts, due diligence, and onboarding, reducing errors

Speeds up feedback on new builds for quicker software updates and better market responsiveness

Provides robust test automation for web and APIs, ensuring high performance and seamless integration

Cuts down manual testing, reducing errors and allowing teams to focus on strategic tasks

Automates mobile testing across various modules and devices to ensure consistent performance

Tests all customer journey touchpoints to ensure smooth and effective user experiences

Easily integrates new tests with evolving features and requirements to stay aligned with business needs

About The Paper

AIOps alone may not simplify the inherent complexity of IT landscapes, but it equips companies with powerful tools to handle vast datasets and enhance decision-making in real-time. While one-third of organizations have adopted AIOps and achieved remarkable cost reductions of up to 50% and productivity gains of up to 45%, the full potential remains untapped. This report explores why, despite its promise, many I&O leaders face difficulties in harnessing AIOps for proactive, data-driven IT management. We dissect the capabilities and constraints of AIOps, providing valuable insights into how to overcome these challenges.

As much as we speak about the emergence of iAM, we recognize that to do iAM, it’s important to understand the present State of AIOps. This report will help application and I&O leaders explores the current landscape of AIOps, analyzing its capabilities as well as its limitations based on industry research, and, most importantly, insights gleaned from our conversations with customers, industry analysts, and advisors.

The Emergence of Intelligent Application Management (iAM)
To maximize the benefits of AIOps, consider transitioning to the Intelligent Application Management Platform (iAMP) that not only offers the functionalities of traditional AIOps tools but also integrates advanced intelligence and automation features, ensuring a more comprehensive solution tailored to modern business needs becomes a necessity.

iAM offers far more value than just improving technology

iAM redefines how organizations operate and innovate. Any business in any industry can benefit from intelligent Application Management, but only if it recognizes its full potential. In fact, IAM's versatility to address the entire Operate-Modernize-Innovate (OMI) continuum across both software and services leveraging an AI-native approach might be its greatest selling point. To harness its full potential, leaders should follow three key steps:

Success starts with a deep understanding of your organization. Use a platform-led approach to consistently update your knowledge and build a comprehensive cognitive map of your assets.

View your operating model as a continuum—Operate, Modernize, Innovate. Efficient operations drive modernization, which fuels innovation. This virtuous loop creates a flywheel effect, accelerating decision-making and enhancing value.

With multiple partners and vendors, it’s vital to integrate your ecosystem effectively. Shift from traditional procurement to a platform-led approach that combines software and services for optimized collaboration and performance.

Simple, Smart, and Scalable

With the easy-to-use Qyrus automated software testing platform, the business can get involved in testing products and keep pace with your company's go-to-market frequency. With AI built-in as a core element, Qyrus offers any organization more advanced and smarter testing capabilities, regardless of your current state. And, because it's on the cloud, your team doesn't have to worry about infrastructure or tearing down a legacy environment, plus it scales up when you need it.

Simple Simple

Empower Everyone to Automate End-to-end, no-code low-code, and intuitive testing across all things digital: Web, Mobile, API. ‍

Smart Smart

Implement Intelligent Integrations Equipped with smart technologies for predictive testing, alongside AI/ML-enabled features, behind a scalable, cloud-native platform, Qyrus reduces testing time and effort.

Scalable Scalable

Access Real-time Scalability Flexible customization to manage customer experience across a multitude of operating systems, browsers, and device combinations.

Download this comprehensive The State of AIOps Report 2024

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Voices of our Clients

CTO, a Digital bank headquartered in UK

“There were a lot of test platforms out there that do mobile or web or API testing. The beauty of Qyrus is that you can build a scenario and string add in components of all of those three to create an end-to-end scenario. And that is what we found to be most impressive in Qyrus.”

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

Test and Release Manager, Digital bank in UK

"With the dashboard that it provides for ease of reporting because it's a codeless platform, Qyrus allowed us to get up and running very quickly."

Test and Release Manager, Digital bank in UK

Test and Release Manager, Digital bank in UK

CTO, a Digital bank headquartered in UK

"With every release that we were doing, the testing time kept increasing due to regression testing. This was not sustainable as it took time from the testing and business users - people in the lending, client servicing, and savings teams - away from their other core responsibilities."

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

"To me, the biggest benefit we got (from Qyrus) is the repeatability of the release cycles because the regression is now fully automated. Where previously, the cycle kept increasing due to the regression, now the release cycle is not going to increase."

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

"We found a model (with Qyrus) that works for us as we have a couple of people on our team working with a larger team in Quinnox to deliver automation test cases faster at scale. This is possible because the professional services charges are very reasonable given the labor arbitrage advantages."

CTO, a Digital bank headquartered in UK

CTO, a Digital bank headquartered in UK

Case Studies

Our client stories highlight how our software testing solutions have improved the quality of products and services. See how we have collaborated with our clients to make a significant difference with our automated testing solutions.

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Quinnox Enables Monument Bank’s Digital First Goals

Quinnox helped Monument deliver complex cross-product customer journeys with our automated proprietary Qyrus platform via client onboarding, account opening, transactions, lending origination, and client servicing journeys.

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Qyrus' codeless web and mobile testing has propelled this global leader towards remarkable enhancements in Application Quality, Speed to Market, and Consumer Satisfaction

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The State of AIOps Report and the Emergence of Intelligent Application Management (iAM)