You know what your business needs. We know Salesforce. Allow us to bridge the gap, keep your Salesforce instance in tip-top shape, execute Salesforce release updates, and propose solutions to existing problems.
- Tier 2 and Tier 3 Support
- Release Management and DevOps
- Salesforce Release Feature Upgrade and Implementation
- Technical, Integration, Application, and Data Support
- SLAs and adherence to your ticketing system protocols or creation of new protocols
- Need-based Support models
- Metrics on Support Team Performance
- Metrics on System Health