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Application Maintenance Support

Here at Quinnox, we are interested in long-term partnerships. After we deploy an application or if you need help with an existing implementation, Quinnox will stick around to support and enhance your Salesforce experience.

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Services & Solution

You know what your business needs. We know Salesforce. Allow us to bridge the gap, keep your Salesforce instance in tip-top shape, execute Salesforce release updates, and propose solutions to existing problems.

  • Tier 2 and Tier 3 Support
  • Release Management and DevOps
  • Salesforce Release Feature Upgrade and Implementation
  • Technical, Integration, Application, and Data Support
  • SLAs and adherence to your ticketing system protocols or creation of new protocols
  • Need-based Support models
  • Metrics on Support Team Performance
  • Metrics on System Health