Application Maintenance Support

Here at Quinnox, we are interested in long-term partnerships. After we deploy an application or if you need help with an existing implementation, Quinnox will stick around to support and enhance your Salesforce experience.

You know what your business needs. We know Salesforce. Allow us to bridge the gap, keep your Salesforce instance in tip-top shape, execute Salesforce release updates, and propose solutions to existing problems.

  • Tier 2 and Tier 3 Support
  • Release Management and DevOps
  • Salesforce Release Feature Upgrade and Implementation
  • Technical, Integration, Application, and Data Support
  • SLAs and adherence to your ticketing system protocols or creation of new protocols
  • Need-based Support models
  • Metrics on Support Team Performance
  • Metrics on System Health