10 Top Incident Management KPIs &Â Metrics
Understand the top 10 incident management KPIs every organization needs to track, calculate them accurately, and apply for measurable.
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A leading U.S healthcare technology provider teams with Quinnox to build an innovative relational health platform that reduces costs, creates efficiencies and more.
Building the platform involved a high degree of complexity, tight timelines, a lack of resources, many open-source technology issues and several other challenges.
Quinnox deployed an agile methodology and built a Persuasion Engine built on open source technology, powered by big data analytics for a responsive web solution.
The program goals were achieved at 20 percent less cost than estimated, with a 40 percent increase in transactions; over $100 million in Payment transaction costs saved.
Understand the top 10 incident management KPIs every organization needs to track, calculate them accurately, and apply for measurable.
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