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Home > Case study > 560+ Integrations Delivered: How a Global FMCG Scaled Faster with Quinnox’s Centralized Integration Hub 

560+ Integrations Delivered: How a Global FMCG Scaled Faster with Quinnox’s Centralized Integration Hub 

Qinfinite-Chaos-Engineering

Client Overview

The client is a global FMCG enterprise operating across manufacturing, logistics, sales, and digital channels. Rapid, acquisition-led growth created a fragmented mix of ERP, cloud, partner, and legacy systems – making integration critical to business scale and speed.  

Business Need

The client needed a standardized and scalable integration approach to support rapid business growth and faster digital rollouts. They required higher automation across build, test, and deployment to reduce manual effort and control costs. Improved governance, monitoring, and reliability were essential to ensure consistent performance across regions and peak demand periods.  

Quinnox Approach and Solution

Quinnox established an Integration Development Hub (iDevHub) to deliver Integration-as-a-Service with built-in automation and governance. The solution included:  

  • Centralized integration hub with standardized frameworks, patterns, and reusable assets  
  • API-led and message-based integration platform supporting cloud, on-premise, and partner systems  
  • 10 Agents leveraged across SDLC  
  • End-to-end automation across build, test, deployment, and monitoring using CI/CD pipelines  
  • Automated functional, regression, performance, and smoke testing to improve quality and speed  
  • Centralized logging, monitoring, and KPI dashboards for real-time visibility and control  
  • Scalable delivery model with predictable capacity, strong governance, and compliance readiness  

Business Benefits Delivered Across SLA, BLA, and XLA Dimensions

Service Level Agreement (SLA) Benefits   

  • Over 584 integrations delivered in 3 years  
  • 60% reduction in deployment time through automated CI/CD  
  • 30% reduction in testing time via centralized test data and automation  
  • 30% to 70% savings observed in the activities that agents are leveraged for  
  • Improved availability and stability of integrations through proactive monitoring  

Business Level Agreement (BLA) Benefits  

  • 14.39% cost savings achieved in a single year through standardization and automation  
  • Faster onboarding of new applications, partners, and digital channels  
  • Reduced dependency on specialized resources due to reusable frameworks  
  • Predictable delivery velocity supporting continuous business demand  

Experience Level Agreement (XLA) Benefits  

  • Improved developer productivity with standardized workspaces and templates  
  • Faster feedback cycles and fewer production defects  
  • Better collaboration between IT and business teams  
  • Enhanced confidence in integration readiness during peak business periods  

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