10 Top Incident Management KPIs &Â Metrics
Understand the top 10 incident management KPIs every organization needs to track, calculate them accurately, and apply for measurable.
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Largest energy delivery Company managing more than 90,000 miles of power lines in an 11,400-square-mile territory in North America.
Our customer faced challenges such as longer turn-around time in mobilizing the field force and high operational costs for restoration after a storm affected their facilities.
The Quinnox team built a Cloud based Web Application and a Mobile application to capture the physical pole replacement activities during storm restoration. The team built a Cloud based web app on a multi-tenant cloud architecture for User Management, Storm Event Management, Application Configuration, Dynamic Data Management for Mobile App, Report module for Management on Data received from Crewmembers and Pole replaced list screen. The team also developed native apps for both Android and iOS using Microsoft Xamarin platform that work both in online and offline modes.
Understand the top 10 incident management KPIs every organization needs to track, calculate them accurately, and apply for measurable.
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