AI in Insurance: 25+ Real-World Use Cases Across Claims, Distribution and Underwriting
From distribution to claims, explore how AI is helping insurers overcome long-standing challenges and unlock greater value for customers.
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This IDC Customer Spotlight analyzes the benefits Coca-Cola Enterprises (CCE) was able to realize through its engagement with Quinnox.
CCE, which merged with other bottlers in 2016 to become Coca-Cola European Partners (CCEP), is the world’s largest independent Coca-Cola bottler and generates revenue of around $20 billion. With more than 25,000 employees, CCE serves 13 countries in Western Europe and the Nordics and reaches 300 million consumers with its products.
With more than 40 company acquisitions over the past decade, CCE faced key challenges with constantly integrating new legacy applications into its overall portfolio each time it acquired a business and optimizing its own IT resources for ongoing application management. Quinnox helped CCE overcome these challenges by taking over CCE’s ongoing application management activities. In addition, Quinnox served strategic roles for ongoing application development and numerous, specialized application implementations. As a result, CCE was able to free up its internal IT resources to focus on more IT-enabled business innovation work and provide greater levels of supply chain visibility, customer intimacy, and engagement to its line-of-business constituents.
From distribution to claims, explore how AI is helping insurers overcome long-standing challenges and unlock greater value for customers.
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