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How Everforth Quinnox Helped a Fragrance Industry Accelerate Modernization and Operational Excellence

Qinfinite-Chaos-Engineering

Overview

The client is a global fragrance and flavor industry recognized for its innovation, quality, and sustainable practices. 

Business Need

The client was looking to: 

  • Accelerate time to market and drive faster product innovation. 
  • Optimize operational costs across business and IT functions. 
  • Enable scalable and efficient program and application management. 
  • Enhance customer experience through seamless technology integration. 
  • They required a partner who could unify business and technology delivery while ensuring consistency, speed, and innovation across the project lifecycle. 

The Everforth Quinnox Solution

  • Partnered with the client for a long-term engagement focused on business and IT transformation 
  • Used flexible models including Managed Services, Turnkey Projects, Shared Services, and Staffing 
  • Delivered end-to-end support across application development, testing, data analytics, advisory, and program management 
  • Executed key projects like MES, LIMS, CRM-Atlas, Core DB, Fragrance Management, Sampling, Label Management, and AMS systems 
  • Leveraged technologies such as .Net, Java, Azure, React, Smalltalk, SQL Server, Oracle, Azure DevOps 
  • Integrated tools like Power BI, JIRA, CyberArk, Cognos BI, QlikView, Azure App Insights, and Google Analytics 
  • Deployed Everforth Quinnox accelerators: Qinfinite (Intelligent Application Management platform), Qyrus (AI-powered test automation platform), Intelligent Automation, and Digital + Design Thinking Labs 

Business Benefits Delivered Across SLA, BLA, and XLA Dimensions

Service Level Agreement (SLA) Benefits  

  • 30% reduction in operational and IT costs through a unified delivery model combining managed services and digital accelerators.
  • Significant efficiency gains from Everforth Quinnox IP, tools, and accelerators, saving millions over the engagement lifecycle.

Business Level Agreement (BLA) Benefits 

  • 26% business growth enablement via faster project execution and integrated digital innovation.
  • 35% increase in speed to market by leveraging automation, agile delivery, and accelerator tools.

Experience Level Agreement (XLA) Benefits 

  • Enhanced customer satisfaction by improving digital experiences and backend efficiencies.

It’s been a long positive journey with a very good mindset, a lot of hard work and dedication. It has created a spirit of one team paving the way for successful partnership.”

—Director, Development and Integration, Fragrance Company

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