According to a report from McKinsey, “Insurers that offer superior customer service earn more profit than their competitors, which is quite evident in the fact that 86% of buyers are willing to pay more for Insurance for a great customer experience (CX).
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According to a Forrester study, scaling automation across the application life cycle with technology, such as SAP testing solutions, can help achieve a 334% return on investment (ROI) and organizational benefits of US$7.8 million in three years.
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According to The Economist Intelligence Unit study, 81% of the global firms agreed that employee experience is the dominant topic of discussion amongst their leadership.
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In conversation with Rekha Raj, Country Head and President of Quinnox
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The energy and utility industry is in a period of change. New technologies are emerging, deregulation is happening in some markets, and customers have more choices than ever.
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The banking sector is under immense pressure to improve customer experience. 86% of customers say they would leave their bank if it failed to meet their needs, according to a study by PwC.
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The future of retail is now at your fingertips. With hybrid and omnichannel customer journeys, CX’s success will be a shared responsibility across the business with AR/VR technology driving immersive experiences that are contactless or autonomous for an unforgettable shopping experience!
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A recent conversation about prompt engineering led to the inevitable impressionist rendering of an astronaut eating a burger underwater.
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In the current business scenario, increasing regulatory compliance regime has become a major burden for financial institutions.
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The regulatory compliance spending will continue to eat up a huge slice of any financial institution’s technology budget. While for larger institutions, the cost of compliance is a burden, for smaller entities, it is a question of sustainability.
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When it comes to core banking platform transformation, banks have choices—go with a traditional/next-generation cloud-based core platform systems, or opt for next-generation SaaS platforms.
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Step by Step guide to Application Consolidation - Explore the guide and connect with our experts to address your application consolidation challenges and create the future roadmap.
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How to overcome key challenges in MuleSoft implementation
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