According to a report from McKinsey, “Insurers that offer superior customer service earn more profit than their competitors, which is quite evident in the fact that 86% of buyers are willing to pay more for Insurance for a great customer experience (CX).
Read MoreAccording to a Forrester study, scaling automation across the application life cycle with technology, such as SAP testing solutions, can help achieve a 334% return on investment (ROI) and organizational benefits of US$7.8 million in three years.
Read MoreAccording to The Economist Intelligence Unit study, 81% of the global firms agreed that employee experience is the dominant topic of discussion amongst their leadership.
Read MoreIn conversation with Rekha Raj, Country Head and President of Quinnox
Read MoreThe energy and utility industry is in a period of change. New technologies are emerging, deregulation is happening in some markets, and customers have more choices than ever.
Read MoreThe banking sector is under immense pressure to improve customer experience. 86% of customers say they would leave their bank if it failed to meet their needs, according to a study by PwC.
Read MoreThe future of retail is now at your fingertips. With hybrid and omnichannel customer journeys, CX’s success will be a shared responsibility across the business with AR/VR technology driving immersive experiences that are contactless or autonomous for an unforgettable shopping experience!
Read MoreA recent conversation about prompt engineering led to the inevitable impressionist rendering of an astronaut eating a burger underwater.
Read MoreIn the current business scenario, increasing regulatory compliance regime has become a major burden for financial institutions.
Read MoreThe regulatory compliance spending will continue to eat up a huge slice of any financial institution’s technology budget. While for larger institutions, the cost of compliance is a burden, for smaller entities, it is a question of sustainability.
Read MoreWhen it comes to core banking platform transformation, banks have choices—go with a traditional/next-generation cloud-based core platform systems, or opt for next-generation SaaS platforms.
Read MoreStep by Step guide to Application Consolidation - Explore the guide and connect with our experts to address your application consolidation challenges and create the future roadmap.
Read MoreHow to overcome key challenges in MuleSoft implementation
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