Business leaders keen on maximizing returns are always looking for ways to achieve operational excellence. True operational excellence, however, can only be achieved if the business has a streamlined, stable and robust application portfolio. Rationalizing the application portfolio – by making sure that all current applications are optimized and assessing which legacy applications should be updated, retired or consolidated – enables the business to trim unnecessary bulk, freeing up resources which can be better spent on innovation.
Quinnox, through its Application Management Services (AMS), offers a highly experienced team of experts with wide technology and industry knowledge that is ready to resolve the complexities of your application portfolio so you can accelerate operational excellence even while running business as usual.
Our AMS offerings include Portfolio Rationalization and Application Optimization, Portfolio Assessment and Due Diligence, Application Maintenance and Support and Product Related Maintenance.
- Why choose Quinnox?
- What Quinnox Offers
- We have over 5000 person years of experience in managing complex and large size engagements of varied technologies – from main frame to thin client – with specific expertise in managing and supporting enterprise solution packages like SAP, Calypso and webMethods.
- We offer you Best-in-Industry AMS and program management processes along with the best customer experience possible through an Adaptive Sourcing relationship to meet your changing needs.
- We take pride in our Zero-Defect, Full Accountability Culture and make sure that your business interests come first.
- We offer you cost reduction within a year's time with continuous productivity improvements.
- Our Managed Application Service Model can help you transform support services by giving you the following benefits:
- Optimized Total Cost of Ownership (TCO)
- Increased system stability, availability and quality
- Green IT processes for optimizing technology consumption
- A streamlined service which allows you to go hands off on mundane operations and instead focus on strategic work
- Process Streamlining and Standardization based on ITIL framework
- A structured approach for transitioning and managing applications and decommissioning applications
- A Robust process for governance, change management and communications
- Our tools capability includes:
- Due Diligence Tool
- Transition Strategy Builder
- Steady State Workbench
- Technology Productivity Improvement Tools
QuickAct®, our Knowledge Transition methodology, is a risk-based, best-in-industry transition approach which significantly cuts down the knowledge acquisition curve and prepares the steady state team earlier.
QuickAct® features include:
- A Framework for Risk based Priorities and transition planning:
- Detailed Transition for high Critical applications
- Moderate Transition for medium Critical applications/li>
- Very Low or No transition for non Critical applications
- A dedicated Transition Team of cross functional specialists
- Parallelism for application level as well as cluster level
- Clustering of applications based on criticality
- An offshore team that is involved early in the transition process
- Remote Knowledge Transfer using online training tools, Quinnox Social Network, Video Conferencing etc.
Based on ITIL guidelines, Quinnox actively implements its proprietary Knowledge Acquisition and Management Process, KAMP®, which has been designed with a special emphasis on the Transition Phase.
KAMP® features include:- Knowledge capture, retention, dissemination and measurement framework
- Increased productivity
- Common and generic artifacts sent to centralized knowledge repository
- Project specific artifacts accessible in local knowledge repository
- Data can be mined to analyze information and generate reports
We have a dedicated management team with excellent business communications skills, industry experience, and global delivery experience.
Our Governance and Relationship Management team offers the following support functions:
- Global Resource Management
- Relationship development
- Quality Assurance (QA)
- Enterprise Architecture Services
In addition, our Quality Assurance team offers integration of IT Infrastructure Library (ITIL) frameworks and a Capability Maturity Model tailored to your needs.
Quinnox Green IT focuses on optimizing resource usage and IT system performance.
Our innovative SaveIT framework is a combination of methodology and toolsets which help diagnose various opportunities for improvements in Application Performance, Database, Storage, Server and Network Utilization and implement the solutions, which reduce CPU consumption, Disk IOs, paper usage and power consumption.
