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The Retail industry has witnessed considerable transformation over the last few years. The peaks and troughs in the economy, emergence of the changing dynamics of consumerism, the Internet as a business enabler and distribution channel; all these have replaced the traditional business models, giving way to new dimensions of retailing. Threat of competition, pressure to exceed customer expectations and high operational costs are forcing business leaders and CIOs to find innovative ways to increase customer value at optimal costs.
In order to thrive in such an environment, retailers need to successfully cater to the needs of a culturally and demographically diverse population, whilst creating a differentiated value proposition. The speed at which this value proposition is delivered and the cost to do so will separate the winners from the losers.
Quinnox leverages its extensive experience across retail functions to offer customers best - of - breed services in the retail area. The company together with its partners brings in a rich understanding of merchandizing operation dynamics, customer loyalty and supply chain efficiency. With proprietary methodologies and internationally accredited SEI-CMM level 5 and ISO certified processes, Quinnox provides quality management and technology consulting services to strategize, define and deliver integrated retail solutions. We recognize the challenges faced by Retailers in getting closer to their customers while improving operational processes.
IT is no longer a support function for the business but is a business enabler. Our offerings in the business and technology areas enable you optimize your IT spend by leveraging the power of the legacy systems, while scaling up to meet the challenges of the new business models.
We realize that your backend systems are critical and we can assist you in managing your Legacy systems in a cost effective manner and help you extend or transform these systems to support new channels and technologies.
Our knowledge and expertise in harnessing the power of the Web for e-business realization makes a crucial difference to our solutions / strategic offering to your business. |